's Frequently Asked Questions About Home Security Systems

We’ve gathered our most popular home security FAQs in for you. Get your answers to your Vivint Smart Home and home security questions.

One package does NOT fit the masses when it comes to your home security system! A Vivint expert will help evaluate your home and your family’s safety needs to evaluate the very best combination for you. Enjoy peace of mind with constant home alarm monitoring in addition to fire, flood, and carbon monoxide detection. Then, customize your smart home by adding in a smart thermostat, smart lighting, and smart locks.

Want to keep an eye on everything with video monitoring? No problem. Vivint offers HD video with your inside and outdoor cameras, including our popular front door cameras. Check in on your cameras using the Vivint App when you’re on the go, and even document and save video clips. A Vivint professional can design the perfect home security system that fits your needs!

The alarm can be set off in numerous ways -- door or window sensors, motion sensors, smoke or carbon monoxide detectors, etc.-- which emit a flash to the detector’s control panel. This alerts the Vivint monitoring team. A live person will contact you straight away to ensure if you need assistance, and inform the appropriate authorities while you get to safety. Vivint monitoring reps are ready day and night to give live support when you want them most.

Vivint provides surveillance systems in that are fully wireless and function through a cellular network, instead of a “landline.” Alarm systems can bridge with monitoring locations by cell-based technology. This means no annoying wires running throughout your home, and burglars cannot disarm your security system by breaking your lines.

Vivint surveillance systems have a 24-hour failsafe battery so that your home is still protected, even if your lights go out. The monitoring services as well as the high-frequency siren will still be in service to provide continual protection of your home.
Yes, most Vivint components allow for remote access tools from your handheld device in addition to arming, disarming, and sending messages. You can also use home automation functions like your house’s lights, garage doors, and your thermostat when you are gone. View your home while you are out with Vivint’s clear HD video functionality on your home security cameras. And use the 2-way talk feature on your doorbell camera to communicate visitors from anywhere in the world.

Yes! All Vivint systems have a yard sign and decals for your home to show that your dwelling is secured by a quality home security system with round-the-clock monitoring. 90% of intruders admit that they skip locations with a security system. By securing your house with a Vivint security system and displaying the Vivint signs and stickers, you are already decreasing your risk!

Yes. Vivint has 24 hours/7 days a week monitoring in , 365 days a year. With Vivint home monitoring, you get the peace of mind from knowing you have a live person helping to protect the people and items you love most at home.

Yes! Vivint’s wireless equipment make it easy for apartment renters in . Set up security sensors, video cameras, and different home automation devices like smart lights. An expert installer will quickly set up devices so they can be taken with you when you change addresses. Just check with your complex to find out what components you can use with your community.

Yes! Your Vivint Smart Home capabilities are determined by your family’s needs. Most of your security and automation components can be accessed with the Vivint App. Set schedules for your devices or make them play off of one another. Personalize your unique home security package with the advanced features you want most for your home!

Yes! It’s easy to set up your Vivint equipment to an A.I. assistant. This allows you to control everything by voice, from your security system, lights, and thermostats, to your garage door and locks. As soon as your voice integration is connected, you can ask Alexa or Google to “arm” or “disarm” your security equipment and much more!