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How does home monitoring work in Naperville?

December 19, 2022
Smartphone access to a home security system.

After much deliberation, you’ve reached the decision that a home security system is the best way to boost your property’s defense. You even enjoy the thought of a smart home to bring additional convenience and energy savings to your daily routine. But are you still wondering about home monitoring?

Let’s take a moment to explore how home monitoring works in [[targelocation]] and why this added line of protection is well worth the cost.

Learn how Naperville home monitoring works

When you select 24/7 home monitoring from industry leaders such as Vivint, you are connected to trained home security experts day and night. While it’s true they are always there when something happens, that isn’t suggesting they are too intrusive. You won’t see them watching your home or inspecting your camera recordings. Rather, they go to work the instant an emergency strikes. Here’s how:

  • Whenever one of your smart devices is triggered -- whether it’s a window sensor or fire alarm -- your Vivint Smart Hub™ is instantly signaled.

  • Your command center then dispatches the alert instantly to your monitoring experts.

  • A Vivint monitoring specialist will then contact you to verify the situation and inquire about your safety.

  • If the monitoring staff isn’t able to contact you, they will automatically alert first responders.

  • Your monitoring staff is there to support you through the crisis and will serve as the main point of contact with authorities if you are away.

Home monitoring is the equivalent of having your own security agents connected directly to your sensors and alarms. This is more than merely inner peace as you have actual, live professionals to assist you through your emergency.


Defending your home, even when you’re not there

Having a 24-hour backup poised and ready in case of an emergency is nice when you’re on site as you’ll have your hands full making sure those in your family are out of danger. It’s even more critical when an emergency occurs when you’re not there. Consider your smoke detector tripping or an entrypoint sensor setting off your alarm when you’re on holiday. What happens when there isn’t anyone there to hear the alert of the blaring siren? When you incorporate round-the-clock monitoring, your home is always defended, no matter if you’re home or not.

Your Vivint Smart Hub is critical in Naperville home monitoring

You may think of your Vivint Smart Hub as the nucleus of your home security system. All signals from components go through this convenient, central command center. On top of being your bridge to monitoring specialists, the smart hub offers these added advantages:

  • Emergency button to instantly get in contact with your Vivint home monitoring agents
  • Bi-directional audio feature giving you the chance to speak directly to your monitoring team
  • You can ask for assistance with any kind of issue, including medical situations

If you’re not able to locate your cell phone when an emergency occurs, you can still communicate with your monitoring staff straight through your control panel.

Order home monitoring with your advanced Naperville security system

Leave it to the specialists at Vivint and order a completely connected Naperville smart home with the round-the-clock monitoring, fire alarms, and entrypoint sensors you should have. We understand the importance of monitoring which is why it is included with our available packages. If you’re ready to upgrade the protection of your home, call (630) 864-6179 or fill out the following form to get started.